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Director of Human Resources

PayJunction is currently seeking a self-motivated and detail-oriented director of human resources to join our growing organization. Here at PayJunction, we have a roll-up-your-sleeves and get-it-done mentality. This position will lead and directly participate in all facets of human resources including, but not limited to: benefit administration, employment law, and all aspects of the employee life cycle. The ideal candidate will be extremely tech savvy, can speak to our product, understand our engineering culture, see the value of using Confluence work tools, and is comfortable with the pace and structure of a SaaS organization.

This position is located on site in our Santa Barbara, California offices.

Areas of Responsibility

EMPLOYEE ENGAGEMENT AND RETENTION

  • Build our company culture to its fullest potential in partnership with our team.
  • Organize and oversee the annual review process. 
  • Administer company benefit programs (medical, dental, vision, Cobra).
  • Share innovative strategies for human resources training and development. 
  • Champion an environment of equality, diversity and empowerment.
  • Rollout and drive new initiatives (i.e., automation of processes, company philanthropy program).

LEGAL AND COMPLIANCE

  • Ensure compliance with all federal, state (California) and local laws and regulations related to human resources.
  • Develop appropriate policies and programs for employee relations, such as creating a harassment-free environment, preventing sexual harassment and engaging employees.
  • Administer the workers' compensation program as well as investigate, track and manage all open claims.
  • Manage all aspects of FMLA and ADA.
  • Lead investigations into discrimination, harassment or bullying complaints. 
  • Maintain accurate personnel, human resources, and I-9 files compliant with federal and state regulations.
  • Keep employee manual and internal intranet up to date with latest policies, procedures and news.
  • Attend legal and other seminars to stay current on applicable laws.
  • Process immigration issues with the help of outside counsel.

OPERATIONS

  • Oversee or administer all onboarding of new hires.
  • Process and own all terminations and exit interviews.
  • Provide technical expertise, training and mentoring of human resources staff.
  • Provide human resources consultation and counseling support to managers and employees consistent with legal considerations and company ethos.
  • Ensure fair and consistent application of company policies and practices.
  • Provide transparent and consistent communication throughout the company.
  • Build and administer safety programs.
     

Education and Experience:

  • Minimum 10 years of progressive experience in a human resources leadership role, including direct experience in the following:
    • Strategic initiatives
    • Management responsibilities
    • Recruitment strategy
    • Project management
    • Training and development 
    • Culture and organization development as well as change management
    • Employee engagement and staff relations 
    • Policy development and guidance 
    • Employment law
    • Performance management
    • Compensation and benefits development
    • Conflict management that includes influencing, collaborating, facilitating and negotiating
    • Safety programs (including workers' compensation)
  • Bachelor's degree required; preferably in business, management or human resources. 
  • PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred.
  • Experience in a SaaS environment with over 100 employees preferred. 

Knowledge and Skill Requirements:

  • Strong knowledge of multiple human resources disciplines including compensation practices, employee relations, performance management, federal and state (California) employment laws.
  • Excellent consulting and coaching skills.
  • Proven success managing high-volume human resources processes.
  • Strong conflict management, interpersonal and negotiation skills.
  • Effective management of conflicting priorities in a high-volume work environment.
  • Solid analytical and problem-solving skills.
  • Tech savviness and ability to use and learn all PayJunction tools, including Atlassian Confluence suite - JIRA, Wiki.
  • Ability to follow detailed instructions.
     

About PayJunction

Founded in 2000 by three UCSB graduates without a single dollar of outside investment, PayJunction has gone from bootstrapped to billions in processing. Initially profiting only pennies on every dollar, PayJunction, with a team of over 3,000 nationwide, now transacts over $3 billion dollars annually for tens of thousands of clients.

As the leading developer of paperless payment software, PayJunction has eliminated the need to file away paper receipts, ultimately increasing productivity and reducing costs for small- and medium-sized businesses, but more importantly, reducing the carbon footprint of an entire industry. PayJunction takes pride in its design and engineering. We believe computer science is an art; it just happens to be the brush we use to paint our product with innovation and effectiveness.

Our brand was built with a long-term vision. Our goal is to be a generational tech company, and our integrity is the foundation of our success. PayJunction values long-term relationships over short-term profit. The owners still head day-to-day operations for the company, and are as dedicated to fostering the culture as they are to developing the product. PayJunction is a place where you can refine your skills in a supportive environment where wellness and work-life balance aren’t just said, they’re practiced.

 

Benefits

  • Health, dental and vision paid 100%
  • 401(k) with 6% match

Environment

  • Large corporate HQ in downtown Santa Barbara, California
  • Catered Friday lunches and stocked kitchen
  • Free on-site fitness classes
  • Game room complete with Xbox, pool table and cornhole
  • Rooftop deck — a great place for breaks in the sunshine

Company Ethos

  • We value long-term relationships over short-term profit.
  • We are building something that will last longer than us.
  • We are passionate about our work and inspired by our team.
  • We create products that improve the lives of our customers.
  • We build green technology that costs less than our prospective clients pay now.
  • We are constantly innovating.

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit, stand, walk; use hands to finger, handle or feel; and reach with hands and arms. The position requires the ability to occasionally lift office products and supplies up to 20 pounds.

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