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Sales Operations Manager

PayJunction is looking for a talented sales operations manager to work closely with our sales and marketing teams to ensure efficient and scalable operations. You will partner cross-functionally across a wide scope of activities within our sales team including reporting, automation, analytics and administration. 

You will help scale our sales processes, platforms, and tools to minimize inefficiency and maximize productivity. The ideal candidate will have a proven track record in these areas and have experience implementing and managing sales tools and processes in a dynamic environment. This is a new position to support the growth of our inside sales team. 

The sales operations manager position is based on site in our Santa Barbara, CA office.

Job Responsibilities

  • Evaluate, implement, own and continually refine PayJunction’s sales technology stack (CRM, sales automation, etc.) including deriving ROI from the investment. 
  • Discover and map sales tools to the process to streamline and automate as much as possible.
  • Advise and support sales leadership to ensure they are equipped with appropriate resources, analytics and best practices.
  • Maintain Salesforce database to keep sales team up-to-date on sales activities.
  • Build dashboards in Salesforce and assist with forecasting and reporting.
  • Review sales quota achievement and commissions for bi-monthly reconciliation.
  • Assist with structuring and tracking sales incentives programs. 
  • Create and document sales process.
  • Participate with sales planning and organization design.
  • Partner with marketing to ensure alignment on lead acquisition and marketing initiatives with sales strategy.
  • Act as a cross-functional resource to identify, design and implement business processes that increase sales productivity and remove roadblocks.
  • Serve as a liaison to groups such as SDRs, sales and sales management, and marketing ops to ensure everyone is aligned.
  • Communicate effectively and build rapport across departments.
  • Manage to a scrum methodology with weekly sprints on deliverables and communication updates.

Skills and Requirements

  • Bachelor’s degree in finance, analytics or related field.
  • Demonstrated success in sales operations, marketing operations or a similar role.
  • Advanced skills in Google sheets or MS Excel and Salesforce, including the generation of dashboards and reports.
  • Ability to understand high-level strategies and translate them into system and process requirements.
  • Goal oriented, self-motivated, confident and adaptable.
  • SaaS or PCI experience.
  • Demonstrated ability to work effectively in an unstructured environment with multiple competing deadlines.
  • Willingness to take initiative when there is an opportunity for improvement.
  • Exceptional analytical skills and a passion for diving into data.
  • Ability to manage many projects at once with a strong attention to detail.
  • Exceptional communication skills; strong written and verbal communication skills.
  • Thrive in a culture of honest and direct feedback.

Founded in 2000 by three UCSB graduates without a single dollar of outside investment, PayJunction has gone from bootstrapped to billions in processing. Initially profiting only pennies on every dollar, PayJunction, with a team of over 3,000 nationwide, now transacts over $3 billion dollars annually for tens of thousands of clients.

As the leading developer of paperless payment software, PayJunction has eliminated the need to file away paper receipts, ultimately increasing productivity and reducing costs for small and medium sized businesses, but more importantly, reducing the carbon footprint of an entire industry. PayJunction takes pride in its design and engineering. We believe computer science is an art; it just happens to be the brush we use to paint our product with innovation and effectiveness.

Our brand was built with a long-term vision, our goal is to be a generational tech company and our integrity is the foundation of our success. PayJunction values long-term relationships over short-term profit. The owners still head day-to-day operations for the company, and are as dedicated to fostering the culture as they are to developing the product. PayJunction is a place where you can refine your skills in a supportive environment where wellness and work-life balance aren’t just said, they’re practiced.

Benefits

  • Health, dental and vision paid 100%
  • 401k with 6% match
  • Competitive compensation 
  • Opportunity to be part of a company that is changing a whole industry
  • Opportunity for growth within the company

Environment

  • Bright and open office in downtown Santa Barbara 
  • Catered Friday lunches and stocked kitchen
  • Free onsite fitness classes
  • Collaborative work spaces with Herman Miller chairs and multiple monitors
  • Dog friendly office
  • Kombucha on tap

Company Ethos

  • We value long-term relationships over short-term profit.
  • We are building something that will last longer than us.
  • We are passionate about our work and inspired by our team.
  • We create products that improve the lives of our customers.
  • We build green technology that costs less than our prospective clients pay now.
  • We are constantly innovating.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to talk, see and hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms and requires the ability to occasionally lift office products and supplies up to 20 pounds.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. PayJunction reserves the right to conduct background and/or credit checks on all of its potential employees.

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